You’ve got the project, we’ve got the plans

After you sign up, you will automatically start with the free BCMS Start plan. If you need more advanced features, you can upgrade to a paid plan at any time. You’ll always have the option to upgrade based on your needs, and you can switch plans easily from your account settings.

On the free plan (BCMS Start), you can invite up to 2 team members. For paid plans, you can invite more team members depending on the number of seats included in your plan. Team members can be added or removed at any time from the team management settings.

Your BCMS Cloud subscription will automatically renew each month (or annually if you selected yearly billing). You can cancel anytime through your account settings, and you'll continue to have access until the end of your current billing cycle.

BCMS servers are located in Frankfurt, Germany. If you need to store data in a different location, we can provide a custom solution. Contact us to discuss your needs.

Yes! BCMS offers the BCMS Start plan, which is free forever. It includes basic features such as 2 seats, 100 entries, and 500MB of media storage.

If you’re just starting or have smaller needs, the BCMS Start plan should be sufficient. If you need more seats, media storage, or advanced features like custom domains or technical support, the BCMS Pro plan is ideal.

The BCMS Pro plan charges $15 per seat per month, with an annual option that gives a 30% discount, bringing the cost to $10 per seat per month.

No, we do not charge for content types. In our case, content types refer to templates, widgets, and groups. These have limits on the free plan but are unlimited on paid plans.

The free plan includes support for 2 locales. Paid plans include unlimited locales.

Yes, we offer a 50% discount for non-profit organizations. Please contact us to discuss eligibility and setup.

No, there is no minimum contract duration. You can cancel or downgrade your plan at any time, and you’ll retain access until the end of your current billing period.

You can change your plan from your project settings under the "Billing" section. Upgrades and downgrades will take effect immediately or at the end of the current billing cycle, depending on your choice.

A project in BCMS represents a collection of content types, entries, media, and configurations that make up a specific website or application. Usually a project corresponds to a single website or a set of related websites.

A content type defines the structure of your content. It includes templates, widgets, and groups that help organize and manage the content in your BCMS project.

A billing cycle is the period for which you are billed. It can be monthly or annually, depending on the option you choose for your BCMS plan.

You can pay in USD.

Yes, we offer invoice-based payments for annual plans and larger accounts. Contact us for more information.

Currently, we support payments via credit card and PayPal. For other payment methods, please reach outto us directly.

Yes, you can choose to pay annually and receive a 30% discount compared to monthly billing.

You can update your payment method from the project's settings page under the "Billing" section.

You can update the Billing Contact information from the project's settings page under the "Billing" section.

You can find and download old invoices from the project's settings page under the "Billing" section.

If your payment fails, we will notify you and attempt to process the payment again. You’ll have a grace period to resolve the issue before any service disruptions occur.

You can pay overdue invoices from the project's settings page under the "Billing" section.

If you are unable to pay overdue invoices, please contact our billing team to discuss options or resolve the issue.